Welcome to our FAQ!
Can I change my ticket?
For all questions regarding a ticket change, please contact us by mail at firstname.lastname@example.org
Is there a child rate?
Yes, child rate is 12€ (for 3 to 12 years old)
Free under 3 years old
There’s also a young person ticket at 15€ (for 13 to 18 years old)
Is there a special rate for disabled people?
If I'm early or late compared to the timeslot I've chosen, will I be able to get in?
Yes, if you will come in anyway but you might need to wait a little bit.
Can I get in with a stroller ?
Though if your child can walk, it is best to leave the stroller at the cloakroom. 🙂
Is there a place where I can change my baby's diaper or breastfeed him?
Yes, there is a space at your disposal provided for this purpose in the outdoor toilet, on the site of the Palais des Expositions.
Is there a age limit?
No, the younger will enjoy the colors and the larger-than-life scenery.
The older kids will fully enjoy the technologies and the story.
The grown-ups will live a real return to childhood!
How long does the visit last?
The visit lasts between 1h and 1h30. But take your time, you can stay longer if you want!
Can I buy my ticket at the door
Yes you can. But keep in mind that in case of high attendance we will favor people who bought a presale online.