The Smurf Experience


Welcome to our FAQ!

Can I change my ticket?

For all questions regarding a ticket change, please contact us by mail at

Is there a child rate?

Yes, child rate is 12€ (for 3 to 12 years old)

Free under 3 years old

There’s also a young person ticket at 15€ (for 13 to 18 years old)


Is there a special rate for disabled people?


If I'm early or late compared to the timeslot I've chosen, will I be able to get in?

Yes, if you will come in anyway but you might need to wait a little bit.

Can I get in with a stroller ?


Though if your child can walk, it is best to leave the stroller at the cloakroom. 🙂

Is there a place where I can change my baby's diaper or breastfeed him?

Yes, there is a space at your disposal provided for this purpose in the outdoor toilet, on the site of the Palais des Expositions.

Is there a age limit?

No, the younger will enjoy the colors and the larger-than-life scenery.

The older kids will fully enjoy the technologies and the story.

The grown-ups will live a real return to childhood!

How long does the visit last?

The visit lasts between 1h and 1h30. But take your time, you can stay longer if you want!

Can I buy my ticket at the door

Yes you can. But keep in mind that in case of high attendance we will favor people who bought a presale online.

Contact us


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